Serving Central Indiana: Marion • Hamilton • Johnson • Morgan • Hendricks • Monroe
(317) 474-2368 Download Contract
Indianapolis Deck & Fencing
Decks • Fences • Pergolas — Family-Owned Since 1997
Plain-language customer terms • Downloadable contract • Built for clarity

Terms of Service & Sales Contract

We keep our paperwork the same way we build: clear, direct, and built to avoid surprises. This page explains our standing customer policies. Your written proposal or signed contract controls the final project-specific details.

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50% Deposit Permits Included 2-Year Craftsmanship Warranty First Right to Cure
Clear Payment Structure 50% at signing and 50% due at substantial completion following final walkthrough.
Permits Included Required permits for the contracted scope are included in our final price.
Written Warranty Our workmanship is backed by a written 2-year craftsmanship warranty.
Fair Fix Process We keep first rights to inspect and correct any covered issue before outside repairs happen.
How It Works

The main terms most customers care about

This is the plain-language version. Your signed proposal, work agreement, approved scope, and any written change orders make up the full contract for your job.

Payments, walkthrough, and completion

  • We require a 50% deposit at signing before we schedule the job, pull permits, or order materials.
  • The remaining 50% is due upon substantial completion following the final walkthrough.
  • Minor punch-list items do not delay final payment, but we will address valid items within a reasonable time.
What “substantial completion” means The project is usable for its intended purpose even if a few minor touch-ups or administrative closeout items remain.

Permits, changes, and hidden conditions

  • Required permits are included for the contracted scope unless your proposal says otherwise.
  • Scope changes, upgrades, layout changes, or code-driven additions must be approved through a written change order.
  • If we uncover rotten framing, drainage issues, buried obstructions, or other hidden conditions, that extra work is outside the original scope and billed separately.
Good to know Surveys, property-line disputes, HOA issues, or pre-existing violations outside the original scope can trigger added cost or schedule changes.

Scheduling, delays, and site access

Start dates and completion windows are good-faith estimates, not guarantees. Weather, manufacturer lead times, permit timing, inspections, concealed conditions, and customer-requested changes can move the schedule.

  • Customers must provide safe, reasonable jobsite access.
  • Please move vehicles, furniture, grills, planters, pets, and other personal property away from the work area.
  • You are responsible for identifying private irrigation lines, invisible fencing, septic components, and owner-installed systems not covered by standard utility locates.

Materials and normal wood behavior

Pressure-treated wood, cedar, and other exterior materials are natural products. That means color, grain, moisture content, and surface behavior will vary from board to board and from season to season.

  • Checking, minor splitting, shrinkage, swelling, cupping, twisting, and color shift are normal material characteristics.
  • Samples, renderings, and online photos are guides, not exact guarantees of lot-to-lot appearance.
  • Repair or tie-in work covers the portion we touch, not the overall performance of older existing construction.
Warranty & Service

How issues are handled after the job

2-year craftsmanship warranty

Our workmanship is backed by a written two-year craftsmanship warranty starting at substantial completion.

  • The warranty covers workmanship we performed under the contract.
  • For repairs, resurfacing, tie-ins, or partial rebuilds, coverage applies only to the specific work we performed.
  • Manufacturer defects follow the manufacturer’s warranty, not ours.

First right to inspect and cure

If you believe there is a defect, deficiency, or incomplete item, notify us in writing with reasonable detail. We keep the first right to inspect and fix it.

  • Please do not hire another contractor to perform corrective work before giving us a fair chance to inspect and cure the issue.
  • Unauthorized third-party repairs can limit or void our responsibility for those costs.
  • Write-ups, photos, and a clear description help us move faster.

Not covered: normal wear, weathering, drainage problems, ground movement, storm damage, lack of maintenance, abuse, impact damage, alterations by others, or ordinary wood movement.

Cancellation policy

If a project is canceled after signing, we may retain or recover amounts tied to reserved schedule time, permit work, design/estimating beyond normal bidding, ordered materials, special-order items, non-returnable products, delivery charges, restocking charges, and other actual commitments or losses caused by cancellation.

If life genuinely throws you a curveball, call us. We reserve the right to offer a discretionary credit toward a rescheduled project, but that is handled case-by-case and does not waive the contract terms.

Common Questions

Quick answers before you sign

Is this page the full contract?

No. This page is the public summary. Your actual proposal, scope, change orders, and signed work agreement govern the specific project.

Can I print the contract?

Yes. Use the PDF link on this page to download and print the current sales contract / work agreement.

Do permits cost extra?

Required permits for the contracted scope are included, but added engineering, surveys, hidden site conditions, or outside-scope revisions can create extra cost.

What if I want to change the project after signing?

No problem. We just document the change in writing so the price, materials, and schedule stay clear for both sides.

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